Riverchase Galleria FAQs
GENERAL INFORMATION
Riverchase Galleria’s hours are Monday–Thursday: 11AM–7PM, Friday–Saturday: 11AM–8PM, and Sunday: 12PM–6PM.
Riverchase Galleria’s phone number is 205.985.3019.
Riverchase Galleria’s address is 3000 Riverchase Galleria, Hoover, AL 35244.
To get to Riverchase Galleria, you should take Exit 250 off I65, Exit 13B of I459, or 13A of I459 (Galleria Blvd).
The nearest city to Riverchase Galleria is Hoover, AL, which is .5 mile away, and Birmingham is 6 miles away.
Yes, Riverchase Galleria welcomes mall walkers. Our doors open for walkers at 7:30 a.m. Monday–Saturday and 11 a.m. on Sunday.
You can find job openings for Riverchase Galleria by visiting www.RiverchaseGalleria.com/en/jobs.
Pets are not allowed at Riverchase Galleria but service animals are permitted.
Yes, backpacks are allowed at Riverchase Galleria.
The smoking policy at Riverchase Galleria is that there is no smoking or vaping in the interior; designated smoking areas are located at the North and South parking deck first and third level entrances, and also at the Main entrance 50 ft from entrances.
No, scavenger hunts are not allowed at Riverchase Galleria.
Yes, the Hyatt Regency-Wynfrey hotel is located onsite at Riverchase Galleria.
Yes, we have information on local attractions. Riverchase Galleria is near several popular destinations, including:
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Riverchase Galleria are located in the food court, the JCPenney wing, and the former Sears wing.
The family restrooms at Riverchase Galleria are located on the first floor, near the food court.
The Baby Care lounges at Riverchase Galleria are located on the first floor, near the food court
Yes, there is a place dedicated to nursing at Riverchase Galleria in the Family Restroom near the food court.
The general seating areas at Riverchase Galleria are located on the first floor throughout the mall.
SERVICES
No, Riverchase Galleria does not have a children’s play area.
Yes, there are children’s activities at Riverchase Galleria, including the Bumpernets arcade, kiddie rides, and center court carousel.
Yes, there are designated drop off and pick up locations for rideshare at Riverchase Galleria at the first floor north parking deck.
No, there is not a movie theater at Riverchase Galleria.
No, there is not a farmers market at Riverchase Galleria.
No, there is not a dog park at Riverchase Galleria.
Yes, there is a carousel at Riverchase Galleria located on the first floor in the center court, food court area, and the cost is $3.00 per ride.
No, there are no electric scooters at Riverchase Galleria.
Yes, there are massage chairs at Riverchase Galleria located on the first floor near the North and South mall entrances.
Yes, gift wrapping services are available at Riverchase Galleria, but only for a two-week period during the Christmas/Holiday period.
The mall’s lawn at Riverchase Galleria is located on the second floor, main entrance, near Macy’s.
Yes, curbside pickup is available at Riverchase Galleria at the Belk and JCPenney lower level entrances.
The taxi services at Riverchase Galleria are located at the first floor north parking deck.
The transportation schedules for Riverchase Galleria can be found on Max, where you can schedule online with the provider.
No, there are no shuttle services at Riverchase Galleria.
Yes, Riverchase Galleria does offer jump starts; please contact the security department at 205.985.3022.
The lost vehicle protocol at Riverchase Galleria is to contact the security department at 205.985.3022.
The towing protocol at Riverchase Galleria is to contact local towing companies directly, or contact security if needed at 205.985.3022.
No, Riverchase Galleria does not have a foreign currency exchange.
No, there is not a sales tax return service for international travelers at Riverchase Galleria.
STORES & DINING OPTIONS
No, there is no outdoor dining at Riverchase Galleria.
Yes, Riverchase Galleria has options for group dining in the large food court.
PARKING & VALET
Parking is free at Riverchase Galleria.
Yes, there is local parking at Riverchase Galleria.
No, valet parking is not available at Riverchase Galleria.
No, there are no electric car charging stations in the Riverchase Galleria parking lots.
No, there is no preferred family parking at Riverchase Galleria.
SECURITY
You can contact mall security at Riverchase Galleria by calling 205.985.3022; they are located at the first floor south end, in the former Sears wing.
The lost and found at Riverchase Galleria is located on the First Floor, south end (Sears wing) in the security office.
Yes, Riverchase Galleria offers safety escorts; please contact security at 205.985.3022.
Yes, Riverchase Galleria offers police assistance via a Police substation onsite located at the first floor, south end.
Yes, Riverchase Galleria offers medical assistance; please contact the security department at 205.985.3022.
Yes, Riverchase Galleria has a K-9/gun sniffing program.
AMENITIES
Yes, wheelchairs are available to rent at Riverchase Galleria for no charge; please contact security at 205.985.3022.
Yes, strollers are available to rent at Riverchase Galleria on the first floor near the north parking deck between JD Sports and Champs, and near the south parking deck near Victoria’s Secret.
The elevators at Riverchase Galleria are located in center court, near the Food court, and near the Von Maur mall entrance.
Yes, mobile phone charging stations are available at Riverchase Galleria, located on the first floor at the Belk and other seating areas.
The ATMs at Riverchase Galleria are located on the first floor in the food court.
Yes, there is a FedEx drop off at Riverchase Galleria at the outer south ring road, FedEx office outparcel.
No, there are no bike racks at Riverchase Galleria.
MALL FEEDBACK
Riverchase Galleria’s mall management office is located on the first floor, in the JCPenney Wing, near Belk Men’s Entrance.
You can submit feedback about Riverchase Galleria by emailing Riverchaseadmin@ggp.com or calling 205.985.3019.